The presenter will discuss the current culture in healthcare that often demands perfection of individual providers. The role of system design and behavioral choices and how restructuring of the current regulatory, civil, and criminal systems will contribute to a dramatically improved quality of healthcare will be described. David Marx will be signing his book Whack-a-Mole: Expecting Perfection from Imperfect Human Beings on Wednesday, June 10 @ 11:30am at the APIC Book Store (3rd level of Convention Center). All attendees are invited.;Objectives: