Annual Meeting & Exposition 2007
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Malcolm Baldrige: An Enterprise Approach to Excellence
Track:
Sessions
Program Code: 570
Date: Tuesday, August 14, 2007
Time: 9:00 AM to 10:15 AM EST
Location:
S402AB
SPEAKER(S):
Jamie Ambrosi, Acting Deputy Director, Baldrige National Quality Program
Paul Borawski, CAE, Executive Director and Chief Srategy Officer, American Society for Quality
Description
How do you know if you're operating a REMARKABLE association? How aligned are your process, people, and member needs? Is your organization thinking systemically or relying on chance? Join us as we explore how to use the Malcolm Baldrige Criteria for Performance Excellence as a framework to enhance your organization's performance and deliver greater member value. Learn how the 7 Measures of Success, identified in ASAE & The Center's best-selling research, align with the criteria to provide critical insights on how to lead a great organization.