Have you ever attempted to build a technology solution only to find the requirements changed before the build was underway? Or maybe you've delivered a solution that addressed all the user issues but found it didn't meet all of their needs. Surprisingly, many users don't know how their processes truly work. Learn how to get the right people in the room, ask questions that get them to see the steps that normally fall through the cracks during planning by using Value Stream Mapping.
Learning Objectives & Key Takeaways
Participants will learn to get users in agreement about how a process currently works before making improvements. How to facilitate a mapping exercise to create a visual tool so users can SEE what it is they are trying to improve via technology. An agenda & basic tools for keeping