These are rough times for many associations. As a leader, caring for the human/emotional needs of your staff and volunteers can go a long way toward keeping them focused on serving members and achieving your organization’s key strategic objectives. Explore some of the hallmarks of caring cultures and learn how the softer side of leadership can contribute to higher organizational performance. Walk away with dozens of concrete, inexpensive ways you can up the happiness quotient of staff and volunteers in spite of difficult times.

Learning Objectives & Key Takeaways:

1. Better understand and evaluate how their organization s cultural norms, values, and behaviors are affecting staff and volunteer performance.,2. Make immediate, smaller changes that can quickly improve perceptions of the organization, productivity, and overall satisfaction.,3. Begin mapping out a longer term organizational change strategy for their association.