Understand how IT program management practices can facilitate technology decision making and achieve greater results. Join us for a demonstration of the various tools and artifacts that help drive communications, collaboration, and decision making within IT functional management, project teams, and business-driven steering committees. Participate in a high-level discussion on empowering a vision, managing the intersection between strategic projects and ongoing operations, creating governance structures, providing guidance to projects and project managers, and challenging the status quo.

Learning Objectives & Key Takeaways:
Attendees will understand how program management practices can facilitate technology decision making in a medium-sized organization.,Attendees will be able to describe the difference between operational, project, and program activity and how all three are critical to meeting business goals.,Attendees will leave with concrete examples of tools and techniques I use to manage the Membership Systems Platform program of the Massachusetts Medical Society