Emotional Intelligence, Daniel Goleman’s groundbreaking international bestseller, has transformed the way the world educates children, relates to family and friends and does business. While Dr. Goleman does not discount the importance of IQ, he believes it is not the sole measure of one’s intelligence and potential. Emotional intelligence involves emotional balance, persistence, motivation, empathy and social finesse and is a critical indicator of success in life. In this session, Dr. Goleman will share his findings demonstrating that a leader’s emotional competencies have an enormous impact on group performance and on an organization’s bottom line and what you can do to improve the emotional intelligence in your organization.