Session Information
Annual Meeting & Exposition 2005
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Using Technology to Create Stellar Customer Service
Track:
Day 2 August 14, 2005
Program Code: H34
Date: Sunday, August 14, 2005
Time: 3:30 PM to 5:00 PM
Location:
Canal E
SPEAKER(S):
Wilford A. Butler, Butler Consulting Group International
John Ganoe, CAE, account executive, Assoication Management Group/Association of Water Technologies
Description
Stellar customer service is at the core of successful associations and association management companies, and the expectations for the prompt, quality and personalized service have never been higher. Come learn how your organization can use "high tech" to provide "high touch" service, regardless of the size of your organization or its budget.
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