Many associations demonstrate their commitment to quality by offering certification or accreditation programs. Proper diligence and procedures are essential to the success of both the credentialing program and organization. This comprehensive session will explore the credentialing process from standards development through due process appeals to identify potential risk areas as well as characteristics of a well-managed program. You will leave this session aware of the key legal issues in certification as well as steps and resources that can help you strengthen your credentialing program.