The Disaster Recovery Journal defines a disaster as "any event that creates an inability on an organization’s part to provide critical business functions for some predetermined period of time." Since handling the critical business functions of associations is the lifeblood of every association management company, any such event would be a disaster in more ways than one! This session will help you better understand how to protect your clients, company, and employees by having the proper contractual and operational safeguards and contingency plans in place.