Special CD-Rom Packages
CD-ROMs contain all audio, session papers and some audio presentations with synchronized PowerPoints or video presentations with sychronized PowerPoints....
Complete Conference Audio Package
Day 1 August 13, 2005
Are you doing all that you can to protect your association’s name, trademarks and copyrights? Hear from association attorneys as they discuss how to protect association property and how to enforce the association’s rights against those who infringe on such rights. Topics to be addressed include tr...
What critical conversations should we as a profession be having, but for one reason or another, aren’t? This session, facilitated by a panel of emerging leaders, focuses on these critical “missing” conversations....
Trying to solve the challenges of membership retention? Learn how to develop concrete renewal strategies for your organization. Discuss how other organizations accomplish membership successes and walk away with proven strategies for member retention....
Does your organization spend more time on doing things right instead of doing the right things? This session introduces the "Balanced Scorecard," a performance management system that can be used in any size organization to align vision and mission with member and customer requirements. Learn the m...
Join your colleagues for lively, focused small group discussions, to learn how to use new technologies to improve the success of your organization. Facilitated by management-oriented technology professionals, these groups will review real-life technology issues and discuss how other association lead...
Discuss the effects of Sarbanes-Oxley on not-for-profit organizations, including increasing transparency and reporting to constituents, the IRS and charitable regulators. By learning how to “self-regulate,” attendees will be able to engender trust and increase support....
Are you a small association relying on few staff and an overburdened volunteer force or a large association attempting to manage a large volunteer force that has multiple projects? If yes, this session is for you. Come learn about tested tools and techniques to help you manage stakeholder expectatio...
Executives are so preoccupied with near-field problems and issues, there is limited time to think about the far-field issues likely to impact their organizations. Don’t be a sitting duck when the shockwaves hit! Explore the new environmental scan results from The Center for Association Leadership....
The ability to communicate with both professionalism and passion is a requirement for today's leader. Whether speaking to a small group or a large convention, your presence and style affects your impact on the audience. Learn to build both your competence and your confidence as a presenter and mak...
This session will focus on the broad scope of financial issues with which a small association CEO must contend, and will share examples about when to seek professional advice. Topics include budgeting, financial software selection, financial reports, internal and external controls, safeguarding th...
Learn from successful CEOs who have navigated the first 100 day rapids and beyond as they share tips for what they did in their first three months on the job. Find out what worked and what didn’t as they laid their path to success....
The Certified Association Executive program is designed to elevate professional standards, enhance individual performance, and designate association executives or staff specialists who demonstrate the knowledge essential to the practice of association management. This session will describe how the ...
Your workforce is your most valuable resource. It also comprises much of your operating budget. In this interactive session, you will discover creative initiatives to build your own world class workforce....
Join your AMC CFO peers for a facilitated discussion on your most pressing issues. Learn about the latest devlopments and discuss strategies to both protect and advance your AMC....
Take an in-depth look at the value of having a board of advisors for your AMC. You’ll see examples of those who have a board of advisors and those who don’t and examine the advatange they can bring to your organization....
Every business must do two things. First, it must provide adequate compensation for both the managers and employees. Second, it must provide an adequate return on investment for the owners. Association management companies are not exempt from these needs.This session will review the results of tw...
Join your AMC CFO peers for a facilitated discussion on your most pressing issues. Learn about the latest devlopments, and discuss strategies to both protect and advance your AMC....
Learn how to perform a complete inventory of association information and systems. This process will enable you to streamline operations, reduce risks and enhance leadership and staff confidence in your organization. You can use the tool to show your clients how valuable you are to them....
Join us to explore questions that matter to the Small Associations Learning Community. Imagine this scenario: you're engaged in conversation about what you care about…and you experience shared understanding...new connections...new ideas and choices that may never have existed before. Then imagine yo...
When two Association Management Companies merge, how do you ensure the chemistry is right and promote a common, positive working environment? And, when you take in a new client association and hire all or part of their staff, how do you promote buy-in of your policies and procedures? Examine the rea...
The CAE designates those who have the knowledge essential to successfully serve as an association chief staff officer and is the most highly regarded association credential by your peers and boards alike. Learn how to set your path to earn the CAE and how it can advance your career....
Do you have a sales structure that isn't producing the revenue you want? Or, are you still struggling with what type of structure to create? Are you currently evaluating the pros and cons of creating an in-house sales team? Or are you looking to outsource the entire function? Join us to explore each...
Social events. Business gatherings. Association meetings. They all call for us to introduce ourselves and engage in multiple conversations, typically in a short period of time and often with strangers. First impressions are too important to leave to chance, so what can you do to feel more comfor...
Roll-up your sleeves and review recruiting strategies of the leading hiring companies. You’ll leave this session with a step-by-step road map of time tested best practices and scripts that you can use right away to maximize productivity and avoid costly hiring blunders. You’ll see how to create a...
Would you like to add between $300,000 and $1,000,000 to your bottom line? Hear from three associations that have enhanced their online career services by forming strategic organization alliances with their chapters and strategic industry alliances with other associations, affording more revenue for...
This is not your typical session. Here’s how it will work . . . together attendees will identify questions that matter to the group. You will then pair off with a partner, select one of the posed questions and then take a 40-45 minute walk, exploring the chosen question. You’ll then bring your w...
Without exhibitors, you’ll never attract your target audience! Selling space is probably the most important element of exhibitions, and this program will help you develop a sales plan with goals and strategies to guide you through the process. By the end of the day, you will: identify the differenc...
Meeting planning and management-related life skills translate into a significant amount of your preparation for the CMP certification. Over 8,000 meetings industry professionals proudly hold the CMP designation, making it the most widely recognized and accepted meeting management certification prog...
The way you lead your life is directly tied to the way you prioritize your time. Great prioritizing habits can yield a lifetime of success and achievements while poor ones can keep us stressed, frustrated and out of balance. In this fast paced session, attendees will learn the difference between p...
Whether you will sell you AMC in 2 years or 20 years, this session will provide different models of planning for this sale....
Join your AMC CFO peers for a facilitated discussion on your most pressing issues. Learn about the latest devlopments and discuss strategies to both protect and advance your AMC....
Marketing is more than how you present your company to the world- it's an opportunity to innovate. Come and learn "best in class" ideas from the pros....
Day 2 August 14, 2005
Cultivating wisdom – that special combination of understanding and judgment – is what makes a good life become a great life at home and at work. In this session, Teena Cahill, a licensed psychologist, educator and popular speaker, delivers a compelling message about how business success depends o...
Perhaps you've read the bestseller, Who Moved My Cheese? You've gotten the message that change happens, so deal with it. Now learn how. For many years, Gary Bradt was endorsed by author Dr. Spencer Johnson as the leading speaker on Johnson's timeless parable. Now let him share the insights he gaine...
Associations and the media have established a symbiotic relationship. The media can be an effective tool in helping communicate the association`s message, but sometimes that strategy can backfire. Explore strategies and situations in which associations have worked with or have been challenged by th...
Human behavior is driven by what other people do and how they are doing it. Benefit from the experience of others who have “been there, done that”. By implementing a Government Relations (GR) Peer Review initiative of their own, many organizations have figured out how to make their advocacy effor...
Join us for an interactive session about essential technology competencies for association CEOs. We will provide a CEO's perspective of the major technologies employed by associations and discuss the strategic issues involved with their selection and implementation. We will discuss: voice-over IP ph...
The cost of workplace fraud in the US is estimated at $300 billion per year. Fraud affects financial resources as well as office morale and requires a substantial commitment of human resources to cope with its aftermath. A more cost-effective approach calls for the development of comprehensive int...
Focus on membership development and retention challenges that have resulted from increasing diversity in association members and volunteers. Discuss diversity from a traditional and non-traditional vantage point, along with generational differences and opportunities that occur for international gro...
Immediate crises, such as the tsunami in Southeast Asia, motivate people to give and to give a lot. Now that you have the money, what do you do with it? It can be difficult to take that support and turn it in to real life action on the ground. How do you get the money, goods or services to the pe...
Discover the significant advantages of integrated marketing communications (IMC) and learn how to create a combined plan that capitalizes on the natural synergies between the two functions. Review examples of IMC successes from colleagues in trade and professional groups who are working with both tr...
This always popular session is a primer on association law for small associations, for those aspiring to be CEOs, or for those who need a quick brush-up. We will focus on the major areas of potential legal risk and liability for associations of every kind and size – contracts, governance, antitrust...
A provocative program to break thinking patterns in order to empower life-changing decisions. Author of soon-to-be-released: "A Left-Brain Thinker on a Right-Brain Journey"©, this MBA strategist inspires you with new analytical and intuitive applications to identify and implement desired transformat...
Are you prepared if an emergency or disaster occurs? Who should be on your emergency preparedness team? Find out what needs to be included in your checklist and what resources are available to help you develop your disaster plan. Hear what others have learned when faced with emergencies....
The critical challenge for every association today is relevance. The value proposition must be compelling enough to counter time restraints, apathy and multiple sources of information and education. Learn how to articulate your valuable uniqueness and build a culture where staff and volunteers work ...
Associations are offering eLearning more than ever before. Through an exploration of free and low cost tools to moderate and expensive systems, come gain a better understanding of what technologies are available, what works well for different audiences and content, and how to craft an education tech...
China has recognized that trade and professional associations have a critical role to play as it develops to a true market economy. Commitments, driven by its membership in the World Trade Organization and an ever greater integration in the global economic system, are forcing dramatic economic, cult...
Emotional Intelligence, Daniel Goleman’s groundbreaking international bestseller, has transformed the way the world educates children, relates to family and friends and does business. While Dr. Goleman does not discount the importance of IQ, he believes it is not the sole measure of one’s intellige...
As a strategist, Stan Slap has worked on branding and positioning for such companies as Microsoft, Patagonia, Oracle, Pennzoil, Espirit and others. Now you have a chance to hear his message. Stan believes that every organization sells two things: a product and a process, or service experience, that...
In his work with corporate America, Mark Sanborn has found that the majority of attention given to leadership is focused on outer leadership characteristics and skills--what a leader does. This includes the “typical” leadership skills of listening, communicating, collaborating, etc. Gain valuable...
Join in a fast-paced romp of technology tips for beginners and experts alike. Covering everything from Windows to Web sites and spam to spyware, you are sure to pick up some handy tips that might just save you time and money. You'll laugh and learn at the same time....
This session will identify critical opportunities and applications managed through an effective e-communication program, using MagnetMail and NewsManager, ASAE’s sponsored e-marketing programs. You will discuss trigger-based messaging, data-driven content, deliverability, bounce management, subscrip...
Participate in engaging conversations that explore questions that matter to the Large Association Learning Community. Imagine this scenario: you're engaged in conversation about what you care about…and you experience shared understanding...new connections...new ideas and choices that may never have ...
Participate in engaging conversations that explore questions that matter to the Professional Development Learning Community. Imagine this scenario: you're engaged in conversation about what you care about…and you experience shared understanding...new connections...new ideas and choices that may neve...
Planners who have an understanding of the business and profession they represent will earn and/or maintain a seat at the leadership table. Meeting executives need to share “meetings industry” knowledge that affect not only the industry but their organization. Learn how to gain respect and influenc...
Examine the pros and cons of co-locating your meeting with other organizations or joining conferences within your own organization. Evaluate the timelines, budget and fiscal year considerations and the issues of identity and branding to determine the viability of co-locating your event....
Meeting planners are often faced with ethical dilemmas. Identify when a situation involves an ethical decision and explore different models to ethical decision-making. You'll have the opportunity to apply the six-step MEDA (Model for Ethical Decision Analysis) model to actual ethical situations draw...
Component relations professionals are constantly challenged to find the best way to recruit and retain good volunteer leaders, basically, how to pitch the "what's in it for me?" value proposition in a quick sound-byte. Examine real-life scenarios that illustrate innovative ways to craft th...
Stellar customer service is at the core of successful associations and association management companies, and the expectations for the prompt, quality and personalized service have never been higher. Come learn how your organization can use "high tech" to provide "high touch" ser...
Storytelling is emerging as a powerful way to increase learning and organizational effectiveness. Stories can enhance creativity and problem solving, foster individual and organizational learning, facilitate meaningful connections, inspire people to view things in a different way, and take action. ...
Can studying canine behavior really help us build stronger teams? Absolutely! Dogs are famous for running and working together in packs and approaching their work with dedication, loyalty and enthusiasm. They don’t see a difference between work and play. Join this dynamic session to learn ways to r...
Day 3 August 15, 2005
Serving as an association officer or director is an honor. However, with that honor comes legal responsibilities and risks of which many association leaders are often unaware of or ill informed. This session provides expert guidance on what officers, directors and other leaders must know to serve re...
One of the differences between responsible and exceptional boards is the way they promote trust, mutual respect, candor, and constructive conflict. Learn about the results of recent research on the correlation between board performance and board culture and tools for building a culture that celebrat...
HedgeHog, Flywheel, Level 5 Executive. . .what do these terms have in common? They are all management philosophies of bestselling author Jim Collins, who wrote Good to Great and Built to Last. Engage in an interactive discussion on the applicability of Collins’ work in associations. Explore success...
Business plans are not important just for profit-generating entities. Learn how to take a consistent, critical look at any business situation and develop a plan of action. You’ll leave with the tools you need and a template to develop goals, objectives and effective measurements....
What ethical obligations does a departing employee have to an employing association? And what does the association owe to the departing employee? What HR or legal practices or policies should associations adopt to adequately plan for departing staff? Through case studies, you will learn how to dete...
Learn to plan and implement new and effective e-marketing strategies, including dynamic e-newsletter content, using MagnetMail and NewsManager, ASAE’s sponsored provider....
As a new CEO it can be overwhelming and confusing as to what your role is versus the board. Learn from seasoned CEOs of small associations about: your role and authority; what to do when your job seems overwhelming; how you can use your volunteers to help you get the job done; and how to find and w...
Discuss the role of the Director of Communications and how that position can serve as a critical resource to the CEO. An expert panel will provide examples of why some communications professionals may struggle to rise beyond the tactical boundaries of the job, while others are valued strategists wi...
Whether you’re developing a new service for your members or bringing your strategic plan to life, project management can help. Do you ever feel stressed out because you have no time to plan – but then you have to fix problems later and put out fires? Participate in this interactive session with a ...
Meaningful CEO involvement can energize your campaign results. Learn how to utilize the talent as CEO to develop strategies, motivate constituents, participate in the "ask" and garner support for your mission....
Female consumers are the chief purchasing officers of most U.S. households – including for traditionally male categories such as financial services, home improvement, cars, computers and consumer electronics. And women entrepreneurs have been starting seven-out-of 10 small businesses for the last ...
The past few years have seen a flurry of changes in the law and rules governing faxes and e-mails. From the FCC's fax regulations (issued, and then put on hold), to a possible congressional fix, to the CAN-SPAM Act and the FTC's rules implementing it, even the lawyers' heads are spinning. Don't mi...
Changing to a new Association Management System can give your organization the tools to grow membership, enhance revenue and further the mission. But, with a new AMS you are “betting the farm.” In fact, an AMS is the single largest expenditure most associations will make and lack of strong project m...
Get helpful insights into creating investment programs designed to provide funding for the planned activities of your association, while ensuring resources are available in case of shortfalls. You’ll gain perspective to help you structure your association’s reserves to support your strategic program...
With more and more non-profits entering the marketplace, competition is fierce. St. Jude Children’s Research Hospital has evolved from a grassroots fundraising organization to the third largest health-related charity in the nation. But it didn’t happen overnight. Learn how St. Jude is evolving throu...
Identify critical issues and solutions to multiple challenges facing governing boards and executives. Examine a powerful model of results based governance that crisply identifies and aligns the most important roles and accountabilities of a board of directors with the CEO and internal leadership sta...
Link the mission and the vision of your organization to the objectives of your meeting. Discover how to connect the meeting’s goals to the mission of the organization. Explore ways to analyze your meeting's ROI based on integration with your organization’s mission and vision....
Elicit the information you need, whether it's qualitative, quantitative or anecdotal, to be sure that your meeting meets the needs of your members/customers. Discuss and determine the most effective combination of vehicles such as surveys, focus groups and interviews and learn how to interpret and a...
Introduce yourself to word-of-mouth marketing and learn to harness the power of your own members. Market with them as opposed to at them, develop loyalty programs, create a real-time feedback loop and develop an exponential marketing channel....
Increased demand for efficiency and economy requires you to become familiar with emerging technologies that can influence your association’s success. Learn how to develop a technology plan that accounts for the rapid developments in technology so that you can determine how to invest your technology...
Associations must establish a sense of community to thrive. But what does one look like, and how do you know if you have it? Join us to hear about the "State of Community Assessment," a research validated tool designed to diagnose the sense of community in your association. You will explore how ...
Engage in an interactive discussion to discuss the importance of having the marketing department at the table during the strategic planning process. Discover how organizations that embraced marketing as part of the planning process now function smarter and more effectively. CEOs will walk away with ...
Recognize and understand four of the underlying global trends that are challenging traditional concepts of association management. Participate in this session and learn how your association can turn these underlying trends into new opportunities for growth....
Participate in engaging conversations that explore questions that matter to the Emerging Leaders Learning Community. Imagine this scenario: you're engaged in conversation about what you care about…and you experience shared understanding...new connections...new ideas and choices that may never have e...
Collaborative learning anyone? Launching learning communities or communities of practice is being explored by many associations, but how do you get such an initiative off the ground? Get an inside look at how The Center for Association Leadership developed its new learning communities initiative fro...
Come join an interactive and frank discussion by successful executives who have moved from senior management positions to CEO positions. They will share lessons learned, and insight on the competencies and qualities that helped determine their success. An experienced executive recruiter will also ...
Environmental scans, strategic plans, needs assessments... healthcare organizations use these tools to test their assumptions about the relevance of how the outside world impacts an organization’s ability to meet the greatest issues facing the membership. ASAE’s Healthcare Task Force has asked the...
Once your organization is committed to the decision to co-locate your meeting, what are the next steps? Hear ways to succeed in co-branding while maintaining your niche markets and identity. Discuss how to successfully combine two cultures for a successful meeting and learn how to work with key part...
Take a look at a variety of new technologies that you can easily implement at your next meeting. We will address: practical solutions for small and medium size events; managing conference registration, Web sites and exhibit management; how you can help your members make meaningful connections at lar...
Take a look at a variety of assessment tools to help you better understand effective ways to interact with your team across departmental and divisional lines, and with your internal and external customers. Recognize behavioral tendencies and preferences to minimize conflict and maximize productivity...
Retention challenges keeping you up at night? Wouldn't you love help from a peer who has overcome a similar challenge? Join the GWSAE Network and your fellow association industry professionals from the Greater Washington area for a MEMBERSHIP IDEA SWAP! Bring your experience (and your challenges...
The skills used in Improv Theater are the same ones needed to make non-performers successful. Improvisation theater games invite participants to enter and embrace the unknown, live each moment without an agenda, exist in a state of absolute and unconditional acceptance of what is offered, relish p...
This research-based workshop reveals the best practices of the organizations on Fortune's "Power 25" list relative to grassroots recruitment, motivation and retention. As a result of candid interviews with the leaders of some of the most powerful lobbying groups in the country, the worksh...
Storytelling is emerging as a powerful way to increase learning and organizational effectiveness. Stories can enhance creativity and problem solving, foster individual and organizational learning, facilitate meaningful connections, inspire people to view things in a different way, and take action. ...
With more than 35-years of executive experience in some of America’s most prominent organizations including Godfather’s Pizza and the National Restaurant Association, Herman Cain has dedicated his career to raising the bar of achievement in the business world. A compelling voice of common sense, Ca...
As he took command of the USS Benfold, Mike Abrashoff came to realize it was a ship whose performance was lacking because the previous leadership was woefully out of touch with the crew. Working in an environment where he could not control compensation – only the culture in which his staff operated...
A fundamental shift is occurring in the very fabric of our economy. Today, what people desire are neither goods nor services, but something very different in kind, namely experiences that engage them in a personal and memorable way. James Gilmore, co-author of The Experience Economy, contends that...
Are you tempted by the glamorous life of association consultants? Increasingly, association executives are turning to consulting, not as a temporary stop-gap, but as a permanent career change. If you've considered this option then you owe it to yourself to attend this session and learn how to buil...
Participate in engaging conversations that matter to the Technology Learning Community. Imagine this scenario: you're engaged in conversation about what you care about…and you experience shared understanding...new connections...new ideas and choices that may never have existed before. Then imagine y...
The effectiveness of even the most knowledgeable association executive can be compromised by the myriad demands we all face. Research has shown that there is a true danger to being constantly overloaded. You will leave with a better understanding of how to sharpen your focus and manage the blur. (...
Today’s associations operate in highly complex and dynamic environments, making strategic flexibility critical for responding to change. Hear the argument that traditional strategic planning is unsuited to this new reality and examine a proposal for a more organic and adaptable approach to strategy...
Examine short and long term steps meeting professionals must take to construct a cohesive, efficient, competent and well motivated team that will implement great annual meetings!...
Sponsorship is simply a marketing tool for your sponsors. What are the top ten objectives of today's sponsors? Help them market to your attendees by creating effective, flexible sponsorship offerings that meet today’s cost/benefit demands....
When looking for a new CEO, nonprofits typically think first of subject experts from the industry or lobbyists, attorneys and revenue-unit directors. The uncommon choice is the public relations professional. Associations who turn to PR pros as CEOs report amazing results--growth, communications th...
When the time comes for office relocation, make it a significant step ahead for your organization rather than a painful memory. Review issues and options including planning, negotiating, lease vs. purchasing options, corporate culture decisions and some really out-of-the box ideas....
Storytelling is emerging as a powerful way to increase learning and organizational effectiveness. Stories can enhance creativity and problem solving, foster individual and organizational learning, facilitate meaningful connections, inspire people to view things in a different way, and take action. ...
From NIH and FDA policies to Hollywood filmmakers, pressures abound to ensure the integrity of healthcare decisions without undue influence from pharmaceutical and device manufacturers. Participate in a lively discussion of the implications of these trends for the financial well-being of medical and...
Day 4 August 16, 2005
Every association has a brand. The question is…does it communicate an undeniable value proposition to members, industry partners, staff and other stakeholders? Far beyond logos or taglines, an association's brand touches and unifies everything it does. Engage in a thought-provoking discussion around...
If I'd only known what I know today, how much easier my transition from 22 years in association management would have been! Exchange ideas and thoughts on how to and how not to transition to the next chapter of your personal and professional life....
The elements of strategic planning—mission/vision, goals and objectives, strategies and tactics are well known and widely used. Less known are strategies for evaluating the plan. Did it work? If not, why not? Evaluation is a process for not only proving success but for improving the probability...
Most people understand the ethical case for diversity, but many do not realize there is also a business case to be made. Find out why diversity is a good thing for any organization and what practical steps can be taken to achieve a truly diverse workplace....
"If I only knew then what I know now" is a sentiment often expressed by association executives after launching a professional certification program. If you are thinking about starting a program or are already doing so, this eye-opening session will put you ahead of the game. Discover the lessons l...
Major funding sources, including all levels of government, corporations and foundations, are drying up. Take heart! By exploring how Noble of Indiana used creative fundraising techniques, you will learn how to handle these losses, use proven strategies and how to turn negatives into positives....
A major mission of every association is achieving legislative success. This highly interactive session will use case histories to provide attendees with the tools needed to develop a media strategy to help get your bills passed. This includes how to shape news stories and editorials that will moti...
In today's global economy, associations spend heavily on internet based applications to acquire new members, satisfy existing ones, and improve communication between employees, members and business partners. In this environment it is essential that we protect our systems and the integrity of our co...
Learn effective ways to keep your brand in front of your member/customers without overwhelming them with hundreds of e-mails. Discover how to use a variety of delivery methods that can increase visibility and response while allowing your IT staff to sleep at night. Leave with tools that will enable ...
To serve international constituencies, organizations increasingly elect or appoint leaders from different parts of the world to serve on their committees and boards. While these international leaders can contribute valuable insights and experiences to an organization, they also often have very diffe...
Meeting planning is often a full time job –a luxury execs of small associations can rarely afford. Now that you’re faced with planning an annual convention or full day seminar, you need the know-how and tools to plan, execute and evaluate a meeting from start to finish. Using a case study, you’ll ...
You're drowning in projects that never get done - tired of being on a treadmill, running harder just to stay in place. You've tried positive thinking, time management and yes, you moved your cheese. This session explores the real reasons we so often hold ourselves back from our greatest achievemen...
Are you playing superhero in your association? Has your family seen you lately? Is your association taking most of your time while your other priorities sizzle on the back burner? Get your balance back. Learn a new way to say "no" to those things that don't support your strategic vision for your...
Does your association offer what your members really crave? Do they understand how to deliver what their customers really want? What are the disconnections between associations and members, organizations and customers? Our speaker will reveal the six disconnections between associations and their m...
A successful leader or a successful organization wakes up every morning raring to learn. Yet, most of our conversation is about training. These are two very different processes. Learning is about what your members and staff actually learn. Training is what you hope to deliver. Associations tha...
There’s a menace out there and it’s ruining our health. It’s cutting our profits, it’s taking away our customers, friends and partners. It’s harmful to relationships and it’s killing our teams. It’s our L factor. Every person has a like-ability factor that either helps them win in the game of li...
Across very different organizations, senior executives share common responsibilities and face common challenges. The Center for Association Leadership's Senior Staff Learning Community is a trusted group of colleagues in which you and other senior leaders are free to engage in the rich conversation...
Whether your organization is large or small, you've probably faced the challenges associated with turning around the organization's culture, productivity, revenues, board, technology, organizational structure, or maybe even all of them! Join this session to help recognize when it is time for a compl...
Website issues got you down? Wouldn't you love help from a peer who has overcome a similar challenge? Join the GWSAE Network and your fellow association industry professionals from the Greater Washington area for a TECHNOLOGY IDEA SWAP! Bring your experience (and your challenges) to the table fo...
Come learn about a Self-Audit Process to ensure that you have the proper and efficient management systems in place. This process provides a method for conducting a comprehensive review of your association's management systems in order to identify your association's strengths and weaknesses, as wel...
Are Baby Boomers planning for retirement as carefully and completely as they can? This session looks at helping Boomers move from the mindset of accumulating to managing income to prepare for retirement years. You’ll also learn about tools and resources to ensure adequate planning....
How can you include every member and stakeholder in conversation around the topics that matter most to your association? Hear a case study of creating a culture of conversation using the world café model at the Financial Planning Association. You will learn to use the café model to engage members i...
You've benefited from the countless hours of study preparing for the CAE exam, and distinguished yourself by earning your CAE. Now what? Capitalizing on your CAE means more than ordering new stationary. Come learn about taking the next step in your own professional development, advanced learning o...
Gaylord Hotels is emerging as one of the most focused hotel companies in the hospitality industry. However, much of what its leadership has done can be adapted to the association community. Hear some of the strategies Gaylord implemented in order to stand out in a crowded marketplace and be notice...
Storytelling is emerging as a powerful way to increase learning and organizational effectiveness. Stories can enhance creativity and problem solving, foster individual and organizational learning, facilitate meaningful connections, inspire people to view things in a different way, and take action. ...