M-400: Contemporary Issues in Community Association Management
Tuesday, May 14, 2019
9 a.m. – 5 p.m. ET
This course covers topical issues that impact professional managers and the communities they manage. The course is offered in conjunction with CAI’s Annual Conference and Exposition and is an invaluable addition to your professional development.
High-Rise Management
Topics:
1. Building Management System and the capabilities of the software and infrastructure
2. Elevator Maintenance and costs, and the difference between a comprehensive contract and a maintenance agreement and time and materials for extras
3. Access control and community safety
4. Move in and Move out protocols
5. Privacy of owners/residents
6. Package tracking and delivery (including perishables)
7. Customer service and community resident expectations
8. Community events that do not have to be expensive
9. The importance of having a detailed reserve study completed by a firm with high rise expertise.
Live Stream Webcast multiviewMediaSupport@multiview.com
M-400: Contemporary Issues in Community Association Management
Tuesday, May 14, 2019
9 a.m. – 5 p.m. ET
This course covers topical issues that impact professional managers and the communities they manage. The course is offered in conjunction with CAI’s Annual Conference and Exposition and is an invaluable addition to your professional development.
High-Rise Management
Topics:
1. Building Management System and the capabilities of the software and infrastructure
2. Elevator Maintenance and costs, and the difference between a comprehensive contract and a maintenance agreement and time and materials for extras
3. Access control and community safety
4. Move in and Move out protocols
5. Privacy of owners/residents
6. Package tracking and delivery (including perishables)
7. Customer service and community resident expectations
8. Community events that do not have to be expensive
9. The importance of having a detailed reserve study completed by a firm with high rise expertise.
Live Stream Webcast multiviewMediaSupport@multiview.com
