Remember the day when the words "Please" and "Thank you" were used and your change was counted back to you? Do you remember the day when someone would help carry your purchases to the car and even help you load it? At Hellerick's Family Farm this type of Old-Fashioned courtesy and service happens every day. This kind of attitude had helped to set us apart from many other local businesses and it has also made us known as the "helpful, friendly farm." This presentation will focus on the basics of business etiquette, training employees to want help farm guests and tips and pointers to make your farm guests have a more enjoyable shopping experience.