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Strategies to Decrease Quality Not Sufficient (QNS) Rates and Deferrals: Why and How?
Program Code: 323-RC Monday, October 17, 2005
2:00 PM to 3:30 PM (ET)
MODERATOR Carolyn A. Kean, MBA, MEd, RN, American Red Cross
SPEAKERS Martha Shaver, American Red Cross Michele Tysarczyk, RN, BA, Institute For Transfusion Medicine/Central Blood Bank
DESCRIPTION
QNS (Quality Not Sufficient) units impact collection goal attainment, donor return and overall donor satisfaction. Two blood centers will share their strategies to monitor and reduce the impact of QNS.
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