Mobile Collections: Quality of Life
Program Code: 219-RC
Sunday, October 24, 2004
10:30 AM to 12:00 PM (ET)

SPEAKERS
Laura Trawicki, RN, BSN, BA, Blood Bank of Alaska
Suzanne Grasse, BS, Blood Systems, Inc.

DESCRIPTION
Using lectures and sample materials, this session will explore proven methods to address quality of life issues for mobile collection staff. Subtopics to be covered include: staff scheduling, “working rules” between collections and donor recruitment, hiring the right people and addressing training issues (both new-hire training and procedural updates).

OBJECTIVES

• Describe scheduling models/tools used for mobile collection staff
• Identify how collections and donor recruitment can work together to improve quality of life for mobile collections staff
• Identify criteria for hiring the right staff for mobile collections
• Discuss training challenges for mobile staff and identify effective training plans

AUDIENCE
Nurses, Managers/Supervisors

PROGRAM LEVEL
Basic to Intermediate