Making Statistics Work for You
Program Code: 314-QE
Monday, October 25, 2004
10:30 AM to 12:00 PM (ET)

SPEAKERS
Mark L. Crossley, MS, CQE,CRE,CQA,CSSBB, Quality Management Associates, Inc.

DESCRIPTION
The speaker will define and describe common statistical methods which can be applied to the following areas: applications and objectives of SPC including the basic concepts of SPC for variables and attribute data and charts depicting data; lot acceptance sampling for audit applications including a review of the concepts and risks associated with acceptance sampling and confidence, risk, and error associated with sampling in general.

OBJECTIVES

• Define and apply the terms AQL, RQL, and type I and II errors with respect to sampling for acceptance
• Discuss the "language" and applications of Statistical Process Control (SPC)
• Describe appropriate actions when processes are deemed out of control
• Explain the relationship of sample size to error, confidence and risk of being wrong

AUDIENCE
Physicians, Technologists, Managers/Supervisors

PROGRAM LEVEL
Basic