Whale Done! Recognition SeaWorld
Program Code: 313-A_CEO
Monday, October 25, 2004
10:30 AM to 12:00 PM (ET)

SPEAKERS
Chuck Tompkins, SeaWorld Orlando

DESCRIPTION
This session is based on the business book, "Whale Done!" from the Wall Street Journal`s No. 1 Business Best-Seller list. Attendees will learn techniques to bring out the best in others and maximize performance. Chuck Tompkins shows the audience how lessons taught by working with killer whales can be applied at work or home. For maximum effectiveness, read "Whale Done!" prior to this exciting interaction.

OBJECTIVES

• Explain how to redirect undesirable behavior
• Discuss the importance of trust and relationships
• Motivate others by setting them up to succeed
• Provide positive reinforcement
• Explain why change is reinforcing

AUDIENCE
Managers/Supervisors, CEOs/CFOs

PROGRAM LEVEL
Basic to Intermediate