Quality in Baltimore
Program Code: 410-QE
Tuesday, October 26, 2004
10:30 AM to 12:00 PM (ET)

SPEAKERS
Geoffrey Withnell, CQE, CQMgr(ASQ), American Red Cross

DESCRIPTION
Particpants will learn about the quality program in an industry other than blood banking. With this knowledge participants will be equipped to compare and benchmark their own facility's quality program against the quality program of another industry.

OBJECTIVES

• List the basic elements of a quality program in an industry other than blood banking
• Describe development and implementation of a quality program in an industry other than blood banking
• Explain quality concepts required in another industry's quality program

AUDIENCE
Technologists, Managers/Supervisors

PROGRAM LEVEL
Basic