Operational Strategies for Leading Change
Program Code: 5302-QE
Tuesday, October 24, 2006
8:30 AM to 10:00 AM (ET)

MODERATOR
Teresa D. Anderson, MT(ASCP)SBB,CQA(ASQ), Ochsner Health System Blood Bank

SPEAKERS
Ava Jo Collins, MT(ASCP)SBB, MHA, Ochsner Health System Blood Bank
Kara Wieckowski, Master Change Agent and Six Sigma Black Belt, GE Healthcare Performance Solutions

DESCRIPTION
The only predictable constant in our world has become rapid and relentless change. The most successful and promising businesses must embrace and apply accelerated change principles in order to stay ahead of the competition. Learn how one healthcare institution successfully adopted a standard approach to change, using a common set of tools and tactics for initiating, leading and following through on change practices.