Constructive Feedback: Creating Opportunities for Inspiring Higher Performance
Program Code: 074566
Wednesday, January 31, 2007
2:00 PM to 3:30 PM (ET)

MODERATOR
Lynn A. Emmert, MEd, MT(ASCP)SI, CLS(NCA), Puget Sound Blood Center

SPEAKERS
Linda L. Mains, M.A., Mains & Associates

DESCRIPTION
This audioconference will provide communication tools to positively influence the performance of your employees, co-workers and team members. The speaker will discuss how to communicate in a straightforward way that can be received non-defensively. The value of this skill to increasing performance is based upon ?one of the best established findings in the research literature. That is, the facilitative effect of knowledge of results upon performance.? (Kim & Hamner, Journal of Applied Psychology, 1976.)