Performance Metrics Human Resources/Training Program Code: 074586 Wednesday, September 12, 2007
2:00 PM to 3:30 PM (ET)
SPEAKERS Geoff Graham, Lean Six Sigma Black Belt, Carter Blood Center Jane Harkness, Memorial Blood Centers
DESCRIPTION
This audioconference will discuss what a performance management program is and why it is critical to the success of an organization. It will discuss how to select the right performance metrics and how to use performance metrics to optimize performance.