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Wednesday, August 22, 2012
2:00 PM to 3:30 PM (ET)
MODERATOR
Colleen Aronson, MT(ASCP)SBB, ACL Laboratories/ Advocate Hospitals
SPEAKERSMary Pucel, MBA, MT(ASCP), American Red Cross
DESCRIPTION
Organizations face difficulties when attempting to move to a collaborative, supportive error management system. During this session we will discuss the challenges inherent in the process, methods that facilitate a widespread problem-solving mentality among staff, and skills that aid supervisory staff in this journey.
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