SPEAKERSDebra Kessler, RN,MS, New York Blood Center Mary Townsend, MD, Blood Systems, Inc.
DESCRIPTION
How do we say yes to some donors and no to others? In this session, speakers will discuss how to notify a donor and inform them they can no longer donate and describe ways to explain why. They will suggest ways to recruit someone who has been previously deferred and clarify why they can now donate.
