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Session Information
AABB Annual Meeting and TXPO 2009
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Advanced Root Cause Analysis and Solution Development and Testing
Track : QE- Quality/Education
Program Code: 9216-QE
Date: Sunday, October 25, 2009
Time: 10:30 AM to 12:00 PM  EST
Location: 275/276
DIRECTOR :
Ms. Marge Pierce, MT(ASCP)SBB, Director, Technical Support, Group Services for America's Blood Centers
MODERATOR :
Ms. Marge Pierce, MT(ASCP)SBB, Director, Technical Support, Group Services for America's Blood Centers
SPEAKER (S):
Lisa Walters, PhD, MBA, MT(ASCP)SBB, CQA(ASQ), SSGB, Assistant Professor of Operations Management, State University of New York at Fredonia
Getting Past the Fishbone: Branching Out Your RCA Process
Shane Gestenslager, MPH, Associate Director, Compliance, Talecris Plasma Resources
Systematic Root Cause Analysis: Solving Complex Problems in a Plasma Center
Description
This session will begin with the presentation of a problem, and then work through that problem to establish a root cause. It will then flow through the development of the corrective action plan, to include the use of hypothesis testing to demonstrate the effectiveness of the plan.

  • Assess ways to conduct root cause analysis on complex and recurrent issues.
  • Develop effective CAPAs for complex and recurrent issues.
  • Test CAPA effectiveness through hypothesis testing.


CE CategoryCE Value
California Clinical Laboratory Personnel 1.5
California Nurse 1.8
Florida Laboratory Personnel 1.8
General Attendee 1.5
Physician 1.5
Please note: Continuing education (CE) credit is available for online offerings only. Individuals that purchase CD-ROMs will not receive CE credit for the programs they view.

Handout Online
(Code: 9216-QE)
Attendee: Free
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This session is a part of:
Online Offering(attendee only)
PURCHASE CON SET AABB Annual Meeting & CTTXPO 2009 Sync-to-slide Online Set - Full Meeting
Online Access
(Code: 9216MA/9216NA/9216MN/9216NN)
Attendee/Member:$25 USD
Attendee:$40 USD
Member:$40 USD
$50 USD - Your Price
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This session is a part of:
Online Offering(attendee only)
PURCHASE CON SET AABB Annual Meeting & CTTXPO 2009 Sync-to-slide Online Set - Full Meeting
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