Session Information
AABB Annual Meeting and CTTXPO 2012
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Baldrige National Quality Program: A Quality Journey to Performance Excellence
Track
:
LMT - Leadership Management
Program Code:
9406-LMT
Date:
Tuesday, October 9, 2012
Time:
8:30 AM to 10:00 AM
EST
Location:
205A
DIRECTOR
:
Margaret Ostrowski, RN, MS, CQA(ASQ), CMQ/OE, Director, Functional Integration, Blood Systems, Inc
MODERATOR
:
Margaret Ostrowski, RN, MS, CQA(ASQ), CMQ/OE, Director, Functional Integration, Blood Systems, Inc
SPEAKER
(S):
Marsha Kessler, BS, Senior Examiner Malcolm Baldrige National Quality Award Board of Examiners, Goonan Performance Strategies
Mr. Galen Kline, BS, CLSSBB, Quality Director, Blood Operations, Versiti
Description
The Baldrige Criteria for Performance Excellence have been in use for more than 22 years and have played a significant role in business competitiveness. The criteria were formed based upon leading business theories and have been used as a practical approach for businesses seeking to improve their performance and competitive advantage. This session will provide an overview of the Performance Excellence Criteria. Examples of how organizations have applied this approach to achieve success and improvement will also be discussed. Finally, while few blood centers have embarked on this approach, the speakers will discuss one blood center's current journey.
- Explain the basics of the Baldrige Criteria for Performance Excellence.
- Review one blood center's current approach to Baldrige Criteria for Performance Excellence.
- Through examples, explore how organizations have applied this approach to achieve success and improvement.
| CE Category | CE Value |
|---|---|
| California Clinical Laboratory Personnel | 1.5 |
| California Nurse | 1.8 |
| Florida Laboratory Personnel | 1.8 |
| General Attendee | 1.5 |
| Physician | 1.5 |
Please note: Continuing education (CE) credit is available for online offerings only. Individuals that purchase CD-ROMs will not receive CE credit for the programs they view.
Online Access
(Code: 9406-LMT/9406-LMTA/9406-LMT)
Annual Meeting Attendee/AABB Member:$25 USD
Non-Attendee/AABB Member:$40 USD
Annual Meeting Attendee/Non AABB Member:$40 USD
Non-Attendee/Non AABB Member $50 USD - Your Price
This session is a part of:
This session is a part of:
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