When reagent QC fails, what approach should you take to determine whether the problem is with the reagent or the techniques (method or equipment)? No one wants to jump to the wrong conclusion and end up spending time investigating a problem that doesn't exist. This session will help you develop a savvy approach to resolving a QC failure using examples from real-life situations. Through review of several approaches and considerations of contributing factors, different methods will be discussed to provide a variety of techniques that can be utilized to investigate and resolve QC failures.