Librarians are service-oriented professionals. Yet the constant wear and tear of a week filled with trying to meet the expectations of a demanding clientele can be stressful and emotionally exhausting. "Compassion fatigue" is a real syndrome that usually affects service providers such as doctors, nurses and teachers. Dr. Charles Figely is a nationally recognized expert and author in the field of compassion fatigue; he is also the Director of the Institute of Traumatology at Florida State University. Dr. Figley will discuss the symptoms of compassion fatigue in our profession and how to combat it effectively.