Excellent Customer Service @ Your Law Library is a web-based interactive program. This is an alternative training method that provides an introduction to basic customer service. This program is intended for new staff, paraprofessional staff, and others who work at service desks within law libraries who want or need a customer service refresher.

Completion time to view the entire program is approximately 45 minutes.

Please use the "Evaluate This Course" link after viewing the program to complete a survey to provide constructive feedback. http://sncatprojects.com/Clients/Law%20Library%20Project/player.html