As an Administrative Professional, you face unique challenges in today’s business world when it comes to being heard and getting your point across. Successfully carrying out the wide assortment of conversations you face daily is not just about taking the lead and saying things tactfully or diplomatically, but also about applying influence, being seen as confident and credible, keeping conversations productive and focused, and exhibiting value-added knowledge and ideas. In this interactive and informative session we will define the concept of self-identity and how this helps and hinders our effectiveness. We will follow a process to gain a strong and appropriate self-identity at work so you will be able to present a confident, competent, and capable professional image.