Randall Schaefer, CPIM is an Industrial Philosopher and independent consultant. He is a veteran speaker to APICS and other manufacturing based organizations. Randall is editor of the "Lessons Learned" feature of APICS magazine and contributing author of the Society of Manufacturing Engineer.
Debra Smith is Product Information and Planning Manager for AGS Company, a Muskegon, Michigan-based manufacturer of hard parts, chemicals and lubricants serving the Automotive, Industrial, Hardware and Mass Merchant industries. She has experience in a broad range of supply chains, including office furniture, automotive, recreation and aerospace. Deb is a contributing author of the Society of Manufacturing Engineers’ Handbook, Material and Parts Handling in Manufacturing.
Randall Schaefer, CPIM is an Industrial Philosopher and independent consultant. He is a veteran speaker to APICS and other manufacturing based organizations. Randall is editor of the "Lessons Learned" feature of APICS magazine and contributing author of the Society of Manufacturing Engineer.
Description
In a lean world, customers require 100 percent on-time delivery. This is so fundamental to success that they are demanding supplier lead-time guarantees, with financial penalties imposed for late or incomplete shipments. But guaranteeing lead times is as much about the customer as it is the supplier. It requires customer-supplier collaboration in establishing three critical parameters.
LEARNER OUTCOMES:
Evaluate company readiness to establish a guaranteed leadtime agreement
Outline a step-by-step implementation process
Establish metrics to monitor the processes that contribute to guaranteed leadtimes.