In today's world of constant change, the ability of organization leaders to continually adjust their processes, resources, and systems in order to meet the demanding needs of their customers is crucial. The use of appreciative inquiry (AI) to solve the problems that arise is a powerful enabler. The presenter teaches organization decision makers how to learn from their pasts and create a future built on their successes. In this appreciative problem solving session, participants will learn and practice a proven method which has been applied in a variety of settings, including manufacturing, health care, and education.