Many organizations have implemented enterprise resources planning (ERP) , but have not realized the full benefits from their investment. A variety of reasons exist, with one of the most common being focusing entirely on the technical side of the project, while ignoring the business or organizational change needed for success. This presentation will offer practical methods to extend the value of an enterprise-wide system by coupling the system with change management. Included in the discussion will be techniques for preparing employees to accept change, driving change through the business, and ensuring the changes drives operational improvement.