Kaye Cee McKay, CFPIM, CSCP, has more than 25 years experience in operations management in a variety of industries. She currently is a consultant/practitioner with an emphasis on inventory management, accuracy, and reduction, including the performance measurements and rewards that create lasting change. McKay is a Qualified APICS Instructor (QI). She has taught at many Fortune 500 companies. She has been an APICS volunteer for 10 years and is currently an executive director of education for the San Diego APICS chapter. McKay can be reached at kcmhangten@cox.net.
Kaye Cee McKay, CFPIM, CSCP, has more than 25 years experience in operations management in a variety of industries. She currently is a consultant/practitioner with an emphasis on inventory management, accuracy, and reduction, including the performance measurements and rewards that create lasting change. McKay is a Qualified APICS Instructor (QI). She has taught at many Fortune 500 companies. She has been an APICS volunteer for 10 years and is currently an executive director of education for the San Diego APICS chapter. McKay can be reached at kcmhangten@cox.net.
Description
Besides death and taxes, one thing everyone can count on is change. Keeping teams on the path of continuous improvement can be a challenge, but there is power in the winning combination of measurements, accountability, and rewards. An old adage says "what gets measured gets done," however that's only the first step. Leaders can stop the nagging and frustration by learning how to bring about real (and lasting) change.
LEARNER OUTCOMES:
Bring home dozens of tips that you can implement your very first day back to work using the following:
Turn mundane tasks into remarkable experiences
Discover cheap ways to recognize and motive your team