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Beyond Major Gifts: Comprehensive Relationship Management Systems
Program Code:
205
Date:
Thursday, July 22, 2010
Time:
9:00 AM to 10:30 AM
EST
SPEAKER
:
Lisa Howley, Director of Relationship Management,
Johns Hopkins Institutions
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Lisa Howley is Director of Relationship Management at the Johns Hopkins Institutions, where she is responsible for leading prospect management, analysis and reporting efforts. Previously, she was Director of Prospect Management and Research at Wheaton College in Norton, Massachusetts; Director of Philanthropy Research at Women & Infants' Hospital of Rhode Island; and Assistant Director of Development Research at the Johns Hopkins Institutions. Lisa serves as Secretary on the APRA Board of Directors, and has been a Director since 2005. She is a past Director and Secretary for NEDRA, and was a Co-Chair of the 2007 annual NEDRA conference. She was Editor of Connections, APRA's international publication, from 2005-07, and has served as Chair of the 2005 Mid-Atlantic Researchers Conference (MARC), 2005 CASE Conference for Development Research Faculty Member and as a 2004 APRA international conference track Chair. Howley has presented for several APRA, CASE and AFP conferences, and APRA chapter programs.
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Description
Often when we think about relationship management, we focus on major/principal gift programs and prospects. Through an examination of best practices and case studies, learn how to expand your relationship management efforts to be inclusive of all areas of development. Demonstrated techniques and practical tips will show how advancing a comprehensive relationship management system fosters accountability, efficiency and maximization of resources for fundraising operations.