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Challenging Management Situations
Program Code:
414
Date:
Saturday, July 24, 2010
Time:
10:15 AM to 11:45 AM
EST
SPEAKER
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Elizabeth Dollhopf-Brown has served as the Senior Director of Research and Prospect Management at the University of Rochester since July 2008 and is serving as the 2010 APRA Conference Chair. Prior to her current position, she was the Director of Prospect Analysis and Research at Marquette University in Milwaukee, Wisconsin. Before she was drawn to research and relationship management, she was in annual giving where she headed the Marquette Fund and was an Assistant Director of the Annual Fund. She is a graduate of Susquehanna University and received her MBA from Marquette in 2005.
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Deborah Reinhardt Youmans, director for advancement research, has worked in academics and fundraising for over 20 years. A current APRA Board Member, serving on the Education and Professional Development Committee, she is former president of the APRA-Upstate New York Chapter and board member for the New England Development Research Association. Serving in numerous capacities in the research community, she is a member of the National Association for Fund Raising Professionals, CNY Association for Fund Raising Professionals, National Committee on Planned Giving, and the Planned Giving Council of UNY. Deborah has presented at numerous local, regional and national conferences for APRA, AFP, JAA, NEDRA and CASE, for which she received the Faculty Star. In addition to consulting human service non-profit agencies, she teaches the freshman elective, “Philanthropic Perspectives and Generational Differences” at Le Moyne College.
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Description
Some staff situations challenge even the most prepared supervisor, manager or director. This session will feature two experienced directors who have faced a number of staff challenges; listen to management tactics and learn strategies that work (or don’t). This session will include time to raise questions and discuss the presented concepts in small groups.