Session Information
2008 Midyear Clinical Meeting
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Conflict Skills for Pharmacists and Technicians: Let The Other Person Have Your Way
Track:
Educational Sessions
Program Code: 237-L04
Date: Thursday, December 11, 2008
Time: 9:00 AM to 12:00 PM EST
Location:
S230E
MEETING PLANNING ASSOCIATE:
Ms. JoAnn Harris, Director, Educational Services Division, ASHP
PRESENTER:
Ginny Barnes
- Describe four personality styles and their predictable conflict behaviors.
- List five ways to handle conflict effectively.
- State three reasons why we have conflict.