Session Information
2010 Midyear Clinical Meeting
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CSI: Communication Skills Investigation - How to Communicate to Motivate
Track:
Education Sessions (CE)
Program Code: 280-L04
Date: Thursday, December 9, 2010
Time: 2:00 PM to 4:00 PM EST
Location:
Room 204A, Level 2
PRESENTER:
Virginia Barnes
PROGRAM CHAIR:
Virginia Barnes
LEARNER OUTCOMES:
- Identify the biggest gap in communication.
- Identify the characteristics of effective communication skills.
- Identify the three most important needs of people.
- Identify words that work and words that dont in persuading others.
- Indentify and demonstrate the components of effective listening skills.
This session is a part of:
Handout Online
