Session Information
2011 Summer Meeting
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Management Case Studies D: Quality
Track:
Education Sessions (CE)
Program Code: 139-L03
Date: Monday, June 13, 2011
Time: 4:10 PM to 5:10 PM MST
Location:
405
PRESENTER(S):
Michael Hoying
Dr. Don Roberts, PD, RPh, Director of Pharmacy, Medical Center of South Arkansas
PROGRAM CHAIR:
Brian Esuchanko, Senior Manager, Educational Programs, ASHP
LEARNER OUTCOMES:
- Describe how using Press Ganey/Quality Department scores and a continuous quality control model can result in positive change.
- Identify four components in drug distribution that can be modified to reduce pharmacists' time in distributive functions.
- Identify the basis for the quality and performance improvement standards for AOA and DNV.
- Identify three medication-related requirements of AOA or DNV that differ from The Joint Commission.
- List the hospital conditions of participation on which AOA and DNV base their standards related to pharmacist review of orders and entry into the pharmacy.
This session is a part of:
This session is a part of: