2012 Summer Meeting
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Safety, Quality, and the Pharmacy Practice Model Initiative: Aligning for Success
Track:
Education Sessions (CE)
Program Code: 104-L04
Date: Sunday, June 10, 2012
Time: 2:30 PM to 4:00 PM EST
Location:
327, Level 300
PRESENTER(S):
Click the plus sign to see more detailed information about each speaker.
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Dr. Daniels is currently at the University of North Carolina Hospitals and Clinics where he has been the past 13 years. In his 14 years at UNC, Dr. Daniels has served in numerous roles including Assistant and Associate Director of Pharmacy. He is currently Director of Pharmacy at UNC Hospitals and Associate Dean for Pharmacy Clinical Practice at the UNC Eshelman School of Pharmacy at the University of North Carolina.
Dr. Daniels received his Bachelors and Doctor of Pharmacy Degrees from the University of Georgia. He also completed a two-year specialty residency and Masters degree program in Health System Pharmacy Administration at the University of Wisconsin Hospital and Clinics.
After his residency training, Dr. Daniels worked as Associate Director of Pharmacy at the University of Texas Medical Branch in Galveston, Texas.
Dr. Daniels areas of practice interest include Health Care Informatics and Automation, Medication Policy, Clinical Practice Models, and Performance Improvement.
As Director of Pharmacy at UNC Hospitals and Clinics, Dr. Daniels is now focused on enhancing mutually beneficial opportunities that exist between UNC Hospitals and Clinics and the UNC Eshelman School of Pharmacy including the development of enhanced patient care services that utilize innovative learning models. He is also involved in the enhancement of pharmacy ambulatory and transitional patient care services to reduce readmissions and ensure optimal patient care outcomes.
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Dr. Kayla Hansen, PharmD, MS, Clinical Manager, University of North Carolina Hospitals
John Hertig,
PharmD, MS, Medication Safety Project Manager,
Purdue University College of Pharmacy's Center for Medication Safety Advancement
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Dr. Hertig serves as the Medication Safety Project Manager at the Purdue University College of Pharmacy Center for Medication Safety Advancement. In addition, he is an Adjunct Assistant Clinical Professor of Pharmacy Practice at the Purdue University College of Pharmacy. Dr. Hertig received his Bachelors of Science in Pharmaceutical Sciences and Doctor of Pharmacy Degree from Purdue University. Following graduation, he completed a combined PGY1/PGY2 Masters in Health-System Pharmacy Administration residency at The Ohio State University Medical Center in Columbus, OH. As part of this program, he received a Masters degree in Health-System Pharmacy Administration from The Ohio State University. Dr. Hertig's experience and focus areas include: pharmacy practice models, leadership development, medication safety, quality, outcomes, and performance improvement. He is committed to organizational involvement and serves in various local, state, and national leadership roles for the American Society of Health-System Pharmacists.
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Scott Knoer,
PharmD, MS, Chief Pharmacy Officer,
Cleveland Clinic
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Scott Knoer, M.S., Pharm.D. is the Chief Pharmacy Officer at the Cleveland Clinic. He is responsible for all pharmacy services at the 1,300 bed tertiary care referral hospital, clinics, and cancer center, 17 family health centers, 4 ambulatory surgery centers and 8 community hospitals within the Cleveland area. He is also responsible for the Cleveland Clinic Florida hospital and clinics and the Cleveland Clinic sites in Abu Dhabi. Dr. Knoer previously served as the Director of Pharmacy at the University of Minnesota Medical Center for ten years.
Dr. Knoer received his B.A. in Psychology from Creighton University and his Pharm.D. from the University of Nebraska. He completed a two year administrative residency and received an M.S. in Hospital Pharmacy from the University of Kansas.
Dr. Knoer is the Immediate-Past-Chair of the American Society of Health-System Pharmacists (ASHP) Practice Managers Section. He has served in the ASHP House of Delegates, as Chair of the Section Advisory Group on Leadership Development, and as a member of ASHPs Commission on Affiliate Relations. He also serves on the Executive Committee of the University Health-System Consortium (UHC) Pharmacy Council. Dr. Knoer has also served in a variety of local and state affiliate roles in Minnesota and Texas.
Dr. Knoer has published and spoken on a broad variety of pharmacy topics including the pharmacy practice model, pharmacy operations and automation, process improvement, leadership development, change management and disaster preparedness. Dr. Knoer is the co-creator of the ASHP Managers Boot camp, a program designed to teach leadership and management skills to pharmacists promoted to leadership positions who lack formal training.
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PROGRAM CHAIR:
Click the plus sign to see more detailed information about each speaker.
John Hertig,
PharmD, MS, Medication Safety Project Manager,
Purdue University College of Pharmacy's Center for Medication Safety Advancement
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Dr. Hertig serves as the Medication Safety Project Manager at the Purdue University College of Pharmacy Center for Medication Safety Advancement. In addition, he is an Adjunct Assistant Clinical Professor of Pharmacy Practice at the Purdue University College of Pharmacy. Dr. Hertig received his Bachelors of Science in Pharmaceutical Sciences and Doctor of Pharmacy Degree from Purdue University. Following graduation, he completed a combined PGY1/PGY2 Masters in Health-System Pharmacy Administration residency at The Ohio State University Medical Center in Columbus, OH. As part of this program, he received a Masters degree in Health-System Pharmacy Administration from The Ohio State University. Dr. Hertig's experience and focus areas include: pharmacy practice models, leadership development, medication safety, quality, outcomes, and performance improvement. He is committed to organizational involvement and serves in various local, state, and national leadership roles for the American Society of Health-System Pharmacists.
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Description
With the conclusion of the Pharmacy Practice Model Initiative (PPMI) Summit, the profession has entered into the real work of practice model change. In designing and implementing successful pharmacy practice models, there has been little discussed or published about the impact quality, safety, and performance improvement has on outcomes in the context of practice model change. This session will describe current gaps in the inclusion of safety and quality programs in practice model re-design; identify tools to address the gaps; and provide examples of how these tools have been successful.
- Describe how other organizations have implemented safety and quality principles in daily practice.
- Describe metrics and a process that can be used to measure the quality of change that occurred and ensure that a positive change has taken place.
- Explain how Core Measures, NPSG, and other safety and quality goals can be incorporated into the roles of practitioners within the practice model.
