2012 Summer Meeting
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Just Culture: Beyond the Metaphors
Track:
Education Sessions (CE)
Program Code: 117-L05
Date: Monday, June 11, 2012
Time: 9:10 AM to 11:10 AM EST
Location:
Ballroom III, Level 400
PRESENTER(S):
Mr. David Marx, JD, President, Outcome Ingenuity LLC
Natasha Nicol,
PharmD, Director, Medication Safety,
Cardinal Health
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Natasha Nicol is the Director of Medication Safety for Cardinal Health Pharmacy Services.
She received her doctorate of pharmacy degree from the University of Maryland School of Pharmacy. She is faculty for the Institute for Healthcare Communication and adjunct professor for the South Carolina and Presbyterian Colleges of Pharmacy.
She is a Champion for the World Health Organizations World Alliance for Patient Safety, and a certified Just Culture trainer. She is a Fellow of the American Society of Health-System Pharmacists and a Delegate, served on the Council on Education and Workforce Development, and is program co-chair for the medication safety track for the Summer 2012 ASHP meeting. She was a nominee for the Lewis W. Blackman Patient Safety Champion Award through the South Carolina Hospital Association. She was Regional Director and Past President of the South Carolina Society of Health-System Pharmacists. She was recognized for her work as Director of Pharmacy at McLeod Health with the ASHP Award for Excellence in Medication-Use Safety and was named Pharmacist of the Year by SCSHP, and was awarded the Mentor Award. She was awarded the Customer Service Award by Cardinal Health for her work with the Bermuda Hospitals Board.
She is a frequent presenter to professional groups, primarily focusing on medication safety as it relates to culture, use of technology and development of processes.
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PROGRAM CHAIR:
Click the plus sign to see more detailed information about each speaker.
Natasha Nicol,
PharmD, Director, Medication Safety,
Cardinal Health
|
Natasha Nicol is the Director of Medication Safety for Cardinal Health Pharmacy Services.
She received her doctorate of pharmacy degree from the University of Maryland School of Pharmacy. She is faculty for the Institute for Healthcare Communication and adjunct professor for the South Carolina and Presbyterian Colleges of Pharmacy.
She is a Champion for the World Health Organizations World Alliance for Patient Safety, and a certified Just Culture trainer. She is a Fellow of the American Society of Health-System Pharmacists and a Delegate, served on the Council on Education and Workforce Development, and is program co-chair for the medication safety track for the Summer 2012 ASHP meeting. She was a nominee for the Lewis W. Blackman Patient Safety Champion Award through the South Carolina Hospital Association. She was Regional Director and Past President of the South Carolina Society of Health-System Pharmacists. She was recognized for her work as Director of Pharmacy at McLeod Health with the ASHP Award for Excellence in Medication-Use Safety and was named Pharmacist of the Year by SCSHP, and was awarded the Mentor Award. She was awarded the Customer Service Award by Cardinal Health for her work with the Bermuda Hospitals Board.
She is a frequent presenter to professional groups, primarily focusing on medication safety as it relates to culture, use of technology and development of processes.
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Description
Medication safety efforts are a priority in our health systems; however, due to an organization’s culture, we often resort to the same processes and systems that are reactive and punitive. Expert David Marx shares techniques to reframe your organization to develop a just culture.
- Compare and contrast the practical differentiation of human error, at-risk and reckless behaviors.
- Describe the inputs and outputs of applying a just culture in health-systems and patient care.
- Identify processes and tools for developing an open, fair, and learning culture.
