Why is it that intelligent, highly talented, rising stars in the workplace too often flame out without realizing their potential? It's not a question of IQ ? a measure of reasoning ability ? but a question of EQ: emotional quotient. Classic signs of workplace emotional failings include poor working relationships, bossiness, and unresolved conflicts. This engaging workshop will raise awareness of the role emotions play in the workplace and stimulate development of emotional competencies that enhance leadership and extend influence, resulting in a more gratifying and productive workplace.