Session Information
ASHRM 2009 Annual Conference & Exhibition
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Difficult Patient Encounters for Risk Managers
Track
:
Leadership Development
Program Code:
SA-25
Date:
Saturday, October 24, 2009
Time:
3:45 PM to 4:45 PM
EST
Location:
401-403
PRESENTER
:
Description
This session defines “difficult interactions” with patients and explains how early recognition can be a core skill in facing these emotional situations. Additional skills are suggested to help navigate such events
LEARNER OUTCOMES:
- Describe how to diagnosis difficult relationship issues
- Determine what constitutes a difficult patient interaction for you
- Formulate a skill set to use in a difficult encounter
Audio Synchronized to PowerPoint
(Code: SA-25)
Attendee:Free
Non-Attendee $29 USD - Your Price
This session is a part of: