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Protecting the Home Front: Are you Exposed? Building a Risk Management Program for Home Care
Program Code:
TH-04
Date:
Thursday, October 14, 2010
Time:
9:15 AM to 10:15 AM
EST
CO-PRESENTER
:
Debra Healey,
RN, MSN, CPHRM, Executive Director,
Middlesex Hospital Homecare
As executive director of Middlesex Hospital Homecare Debra is responsible for managing all aspects of the 15 million dollar operation and 167 employees. She oversees the clinical management of 1000 patients receiving multidisciplinary services in the home. Prior to assuming responsibility for the homecare operations she was the Director of Risk Management for Middlesex Hospital. She also has extensive experience in the financial services and insurance industries. She earned a masters in nursing management from the University of Hartford and has her CPHRM. She is the President of the Connecticut Society for Healthcare Risk Management
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PRESENTER
:
Pauline Barry,
BSN, MPS, CPHRM, Assistant Vice President Risk Management,
Darwin
As assistant vice president risk management, Pauline provides consulting and client services to Darwins health care policyholders, helping them assess and manage their organizational risks.
Pauline has a BSN from St. Anselm College, a MPS in health care administration from Quinnipiac University, and a certificate in Healthcare Risk Management from the New England Healthcare Assembly.
She is a founding member and past president of the Connecticut Society for Healthcare Risk Management and currently serves on its Board of Directors. She is also a member of ASHRM.
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Description
As regulatory oversight and public reporting has increased, many Homecare Agencies have seen a rise in both professional and general liability claims. An integrated risk management program can reduce the potential for and improve patient reported outcomes. This session will look at common risks associated with providing patient care in the homecare setting such as patient falls, skin integrity, medication diversion, environmental hazards, patient confidentiality and employee dishonesty. Strategies for reducing liability will be explored including development of a code of conduct, measurement of standards using evidence-based practices, staff monitoring and supervision, and establishment of professional boundaries.
LEARNER OUTCOMES:
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Describe home care closed claims and lessons learned.
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Discuss essential components of a home care risk management plan.
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Identify common risk exposure areas in the home care environment.