Claims data offer valuable insights into medication errors. Data indicates that a primary causal factor involves a breakdown in communication with and about patients regarding medication management. This session will examine specific subset communication issues, including those that involve physician-patient, physician-nurse, physician-pharmacy and care provider-familial care giver situations that result in medication errors. The presenters will offer a series of risk resolution strategies that involve patient communication techniques, screening methods, and documentation strategies. Participants will receive a toolkit that encompasses a patient intake medication inventory tool, a medication discharge summary reconciliation checklist, suggested readings, suggested websites, and reading material.