Hospitals once considered safe havens must today deal with the reality that violence can occur anywhere. As part of the organizations Enterprise Risk Management program the Risk Manager must ensure that the organization has the necessary protections in place.
Last September Johns Hopkins Hospital experienced workplace violence at its worst when an armed gunman injured and killed people on the floor. The immediate responses of the clinicians, security, facilities and patients have been analyzed and assessed. This in-depth analysis revealed the strengths and weaknesses of the plan that was in place. We would like to share our experiences with you.