Session Information
ASHRM 2011 Annual Conference & Exhibition
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Code Blue: Communication Breakdown Drives Diagnostic Failure in the ED
Track
:
Patient Safety
Program Code:
W-05
Date:
Wednesday, October 19, 2011
Time:
8:45 AM to 9:45 AM
EST
Location:
Mtg Room 129 AB
PRESENTER
:
Description
CRICO/RMF Strategies medical malpractice database the largest of its kind ranks ED in the top five for all medical lawsuits from 2005 to 2009 (8,000 cases, $2 billion in damages).
ED physicians and nurses from 15 hospitals met to discuss these claims, and look at issues leading to medical errors in their EDs. A learning: failure to obtain/communicate critical information is contributor to diagnostic failure.
In this session, participants will learn:
-Communication breakdowns that contribute to the primary driver of malpractice claims
-Five areas of critical information that mitigate diagnostic failure
-Solutions for improving RN/MD communications that support diagnostic success
ED physicians and nurses from 15 hospitals met to discuss these claims, and look at issues leading to medical errors in their EDs. A learning: failure to obtain/communicate critical information is contributor to diagnostic failure.
In this session, participants will learn:
-Communication breakdowns that contribute to the primary driver of malpractice claims
-Five areas of critical information that mitigate diagnostic failure
-Solutions for improving RN/MD communications that support diagnostic success
LEARNER OUTCOMES:
- Define the five areas of critical information that mitigate diagnostic failure
- Evaluate potential solutions for improving RN/MD communications that support diagnostic success
- Learn critical communication breakdowns that contribute to the primary driver of malpractice claims