Session Information
ASHRM 2011 Annual Conference & Exhibition
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Reinvention of Your In-house Claims Management Program
Track
:
Claims and Litigation
Program Code:
T-09a
Date:
Tuesday, October 18, 2011
Time:
1:45 PM to 2:45 PM
EST
Location:
Mtg Room 131 A-C
PRESENTER
:
Description
Creation and development of a skilled, efficient, and cost effective internal professional and/or general liability claims management program can be a challenging undertaking. This session will present the core ideas of the skill sets that are needed in personnel, the organizational commitment requirements of structure and resources, and the leadership skills needed to build a proactive program that can deliver optimal results. Additionally, as a particular organization may have different goals for their claims management program, (such as staunch defense orientation, conflict resolution, publicity minimization, etc) varying methodologies will be addressed for developing a program that suits your needs.
LEARNER OUTCOMES:
- demonstrate an understanding of the organizational requirements for a successful claims program.
- demonstrate an understanding of the personnel skill sets needed for a successful claims program.
- identify the needs of their organization to highlight the strategic focus of the claims program.