Specializing in compliance and IT process specialist (ITIL v3.0) with extensive experience in the areas of validation, IT process improvement, project manager and data center management. She has an MBA in Technology Management and a Bachelors of Science in Computer Science and Mathematics.
Responsible for business relationship management and systems delivery to R&D at Allergan. Previously, Ms. Roper managed Clinical Data Systems and Programming at Gen-Probe and Beckman Coulter. Ms. Roper is a Six Sigma Green Belt with degrees in Statistics and Biology.
Skip Garrison, Forest Laboratories, Inc., United States
Description
This showcase will examine how collaboration between IT and business users can be improved through processes and tools while improving a company's competitive edge in an industry currently experiencing economic and regulatory stress. Case studies will be presented. Developed by the Information Technology (IT) SIAC.
Learning Objectives: Identify how to improve IT and business collaboration to yield a partnership focused on continuous service improvement and value.