A major survey has found that only 14% of employees globally are fully engaged with their jobs. This poses a challenge and an opportunity for modern Employee Assistance Professionals. This workshop focuses on the measurement of the commercial impact of EAPs and how best to communicate its value. In addition to traditional variables in ROI calculations, the quantification of EAP impact on employee engagement and presenteeism will be discussed.




Attendees will be able to:

1. Demonstrate the importance of ROI calculations in determining EAP value

2. Identify ROI measures at which your EAP excels

3. Make the business case for EAP services

4. Bridge the gap between the language of counselling and the language of finance