Employees that are referred to the EAP by managers and supervisors are often problem employees, and can be extremely costly to an organization. An EAP that can help the supervisors and the workplace with such employees is invaluable. Learn about a manager survey and its variables that measure the effectiveness of an EAP in helping employees with performance and personal problems improve their job functioning.




Learning Objective 1:) The importance of outcome data collection as a quality improvement tool

Learning Objective 2:) The role of the EAP staff in successful implementation of the survey

Learning Objective 3:) Present the findings after implementing the survey to determine the effectiveness of EAP supervisory referral and EAP intervention.