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The Seven Market Segments of the EAP Industry
Program Code:
260
Date:
Friday, October 8, 2010
Time:
2:15 PM to 3:45 PM
EST
SPEAKER
:
Tom Amaral,
PhD, President & CEO,
EAP Technology Systems Inc.
Dr. Amaral is President of EAP Technology Systems Inc., which provides technologies and services to improve the business value, quality, and ROI of EAPs. He is a research psychologist who has been evaluating EAPs for 30 years and a recognized expert on ROI, workplace outcomes, benchmarking and performance metrics.
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Description
Approved for 1.5 PDHs in Domain I
Ever wonder how many EAPs are in operation today? This is just one of many questions that will be answered during this highly interactive workshop that will burst many widely held beliefs and myths in the EAP field. Based on 30 years of experience working with EAPs, the presenter has identified seven distinct market segments comprising the EAP industry. He will share information on each of them, including service delivery models, defining characteristics, critical issues, historical trends and unique needs. This workshop will also provide strategies that programs within each market segment have used to solve their most pressing challenges.
No items are available for this session.